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Showing posts with the label repeat customers

Flex Friday: From One Wrap to Forty+ πŸ˜²πŸ™Œ

 Sometimes small business surprises come out of nowhere—and this week, I had one of those moments. A customer purchased a wrap she loved. No big deal, right? I thanked her, like I always do with every order, because gratitude is at the heart of this business. πŸ’Œ She replied back to let me know how much she loved the quality of the wrap, which already made my day. And then she dropped the bombshell: she wants to order over 40 more . 😲 Talk about a pinch me moment! The Lesson Here Consistency matters: I always take time to thank my customers personally, and that simple habit has built trust. Quality speaks for itself: If the product delivers, customers notice—and they come back for more. Opportunities can grow fast: One order can open the door to something much bigger, so always treat each customer interaction like it matters. This Saturday, we’re talking through all the details—designs, quantities, timeline, and pricing. But no matter how the logistics shake out...

πŸ’ͺ🏼Flex Friday: Full Hands, Full Heart πŸ“¦πŸ’–

This week reminded me why I started. (Also reminded me that sleep is optional when you're building an empire... but let’s not unpack that. πŸ˜…) I got a DM on Etsy from a repeat customer —yes, a REPEAT! πŸ™Œ That alone had me doing a little happy dance in my kitchen (you know the one, messy bun flopping, coffee in hand, my sisters judging me). But then—plot twist—she asked for a bulk order . Like… MULTIPLE ITEMS. Plural. 😭 She said she loved the quality, the way I package everything, and the customer service. Y’all. That hit me straight in the glitter-covered heart. πŸ’˜ Because when someone comes back and wants more of what you’re creating? That’s not just a sale—it’s a sign. A “you’re doing something right, girl” kind of sign. And THEN (because apparently the universe was feeling generous), I got to teach a craft class last weekend 🎨✂️. It was so fun to be in my element—teaching, creating, and saying things like “No, you didn’t ruin it, it’s called texture.” πŸ˜‚ I even made a fe...