Rise Up Designs

One of the things you get used to when you run a small business is feedback. It comes from everywhere — customers, friends, family, people at craft fairs, people who see something online. And honestly, most of the time it comes from a good place. People want to help. But if you’ve ever tested a product idea with different people, you know what usually happens. One person will say, “I love it!” Another person will say, “It’s nice, but I’d change this.” Someone else will say, “I like it… but I’d remove that.” And suddenly you’re sitting there thinking, Okay… so what exactly am I supposed to do with all of this? Feedback can be incredibly helpful, but it can also be a little exhausting if you let every opinion pull you in a different direction. What I’ve learned is this: feedback is information, not instruction. Just because someone suggests something doesn’t mean you have to implement it. But it does give you insight. It shows you how people see your work, what catches their at...

  One of the things I’ve been thinking a lot about lately is the experience behind a gift. For a while, my shop focused mainly on individual items — cups, wraps, and other pieces people could purchase on their own. And those are still a big part of what I do. But lately, I’ve been experimenting with something new. Instead of just selling a single item, I’ve been asking myself: How can I turn this into a whole experience for someone? Because the truth is, most of the time when people are buying something from a small shop, they’re buying it for someone else. It’s a birthday gift, a thoughtful surprise, a little something for a friend, or a “just because” moment. So this year I’ve been stretching a little creatively. One thing I’ve been testing is notebooks with custom designs, pairing them with matching glass cups to create a ready-to-gift bundle. Something that someone could pick up and immediately think, This is perfect. I’ve also been experimenting with a few other ideas:...